PerioMaxer Subprocessors
Version 1.2. Effective September 7, 2026.
SmileMaxer LLC uses the subprocessors below to provide PerioMaxer. We update this page at least 15 days before we add or replace a subprocessor that handles practice data, so a customer has time to object under the Data Processing Addendum.
Local charting and optional support uploads
Voice recognition runs on the phone or the office computer. Office Link chart entries travel between the phone and the paired office computer over the practice's own network. The account and licensing interfaces do not accept clinical chart traffic. Our separate support service, hosted by Google Cloud, receives voluntary feedback reports and files selected by the sender, including non-patient test recordings and sandbox logs. Do not submit patient information. See the Privacy Policy and the security overview.
Service subprocessors
These handle practice account data.
| Subprocessor | Purpose | Data involved | Location |
|---|---|---|---|
| Google LLC (Google Cloud) | Hosting, application runtime, and the account database | Cloud account data, feedback reports, and selected attachments | United States |
| Stripe, Inc. | Payments, subscriptions, and invoices | Billing contact and payment details. Stripe holds the card details; we never store a full card number | United States |
| Resend (Plus Five Five, Inc.) | Transactional email: address verification, password resets, trial reminders, invitations, BAA confirmations, support replies; incoming support email | Sender and recipient work email; the message content | United States |
| Namecheap, Inc. | Domain registration and authoritative DNS for periomaxer.com | Public DNS records only. No visitor or practice data | United States |
Public download delivery
This service delivers public software files separately from our practice account and support services. We do not route practice account data, patient records, chart entries, microphone audio, transcripts, or feedback attachments through it.
| Provider | Purpose | Data involved | Location |
|---|---|---|---|
| Cloudflare, Inc. | Delivery and abuse protection for public installers, speech-recognition model files, and related license files | Public files and download request information, such as IP address, requested file, browser or app information, and request time | Global processing; see Cloudflare's Privacy Policy |
Website tools
Public pages may use the providers below when configured, in addition to our own first-party measurement. The Privacy Policy describes the data, regional consent rules, and the “Privacy choices” control.
These tools do not run in the account or staff portals or token-bearing password-reset, invitation, or enrollment pages. Public login, signup, and checkout pages may use them for conversion measurement. Meta Pixel and Clarity require acceptance; Google measurement follows the regional and configuration-dependent consent rules described in the Privacy Policy.
| Provider | Purpose | Status |
|---|---|---|
| Google LLC (Google Analytics) | Website usage analytics | When configured |
| Google LLC (Google Ads) | Advertising measurement | When configured |
| Meta Platforms, Inc. (Meta Pixel) | Advertising measurement | When configured |
| Microsoft Corporation (Clarity) | Masked session analytics | When configured |
Meta’s mobile SDK may also receive the first-run setup measurement described in the Privacy Policy. It stops after onboarding and does not receive feedback attachments or clinical chart traffic.
Not subprocessors
Apple Inc. and Google LLC distribute the PerioMaxer mobile apps through the App Store and Google Play. They act as distributors and, where you buy through them, as merchants of record. They do not process practice data on our behalf.
Questions
Write to support@periomaxer.com with questions about this list or to object to a planned change.