FAQ

Does SmileMaxer work without a phone?

Yes. SmileMaxer Desktop charts by voice on its own: dictate into the operatory computer’s microphone and the desktop recognizes speech on-device and types the values into the PMS. Pairing a PerioMaxer phone is optional. While a phone is paired, it becomes the active microphone and the desktop mic stands down.

Does it work with Android?

Yes. The PerioMaxer app ships for both iOS and Android. Same charting UI, same on-device voice engine, same pairing flow. Free to install from Google Play.

Does the dentist need an account too?

Only one person (usually the practice owner) needs a SmileMaxer account to manage licenses and billing. The clinicians who actually do the charting just use the operatory computer, or the PerioMaxer app on their phone plus the QR code from the operatory’s desktop. No SmileMaxer login required for them.

Can I install on more computers than I have licenses?

You can install on as many as you want, but each computer needs its own license key to actually run. Buying licenses adds seats to your subscription.

What happens if I cancel?

Licenses are revoked immediately on cancellation; the desktop apps stop working at the next heartbeat (~30s). Your patient data is unaffected. It was never on our servers in the first place.

Can I pause my subscription instead of canceling?

Yes. The Stripe customer portal supports a temporary pause that suspends billing without deleting your practice account.

Do you offer multi-site / DSO pricing?

Yes. Email support@periomaxer.com with the number of operatories and we’ll quote.

Is there a free trial?

Yes: 1 week, no credit card required at signup. Cancel before day 8 and no money changes hands.